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Employment Opportunities
Administrative/Clerical Assistant
The administrative/clerical assistant will be responsible for performing an array of administrative duties including secretarial and receptionist duties. The successful candidate will be “the face of our company” meaning they are the first one to greet the families/visitors who walk through our doors. The candidate is responsible for courteously answering the telephones and greeting visitors to the building and assessing and tending to the needs of people whether over the phone or in person. The role as an administrative assistant will include a variety of tasks taking place in an often fast-paced environment, with many time-sensitive tasks. You will be working in an environment where no two days are the same. It is expected that the successful candidate will have a wide range of knowledge using computer programs such as Microsoft Office, Google Workspace, etc. Successful candidate will be trained to use our funeral home specific software and any other funeral home specific tasks. It is important to us that the administrative assistant is empathetic and kind and recognizes the importance of these attributes in a funeral home setting. Work hours are Monday – Friday, from 9 AM – 5 PM with some potential overtime.
Core Competencies
- Effective Communication Skills
- Strong Knowledge of Computer Software: Microsoft Office, Google Workspace (G-Mail, Google Drive, G-Suite), Adobe, etc.
- Organized with a keen attention to detail
- Task Oriented
- Empathetic
- Supportive to Funeral Directors
- Teamwork
- Strict Confidentiality
- Navigate stairs regularly
Job Duties
- Answering the telephones and assisting callers/delegating phone messages
- Greet visitors coming through our doors and tending to their needs
- Receive and respond to emails
- Providing administrative support to Funeral Directors as directed
- Knowledge of the day-to-day events taking place across our various locations and staff commitments in real time
- Assisting with visitations, funerals, receptions, etc. throughout the business day
- Assist staff with lifting to place casketed remains into vehicles
- Receiving and logging cremated remains
- Regular monitoring of funeral home cleanliness
- Proficiency with printer/scanner/fax equipment to facilitate several tasks
- Responsible for filing and knowledge of file system procedures of our two locations
- Proficiency with our funeral home data management software (training will be provided)
- Website management (proficiency in posting obituaries, reviewing condolences, managing photo slideshows)
- Deciphering between messages and service information and entering it into our system throughout the workday, specifically the urgency for service information pertaining to current services
The successful candidate will hold a clean driving record and clean background check. Understanding the Funeral profession can be challenging at times, the successful candidate will take the time and care to learn how important each interaction with a client family can be.
If you are interested in the position, please complete the information below and upload a resume. Any questions can be directed to AnnYager McCrosky – President, by their email here.
